Delivery
All items are shipped directly from our ethical designers: if you have ordered from more than one designer, your items will arrive separately.
FREE UK DELIVERY*
Free UK delivery on all orders over £24.
Orders £24 and under have a £2.50 delivery fee.
LAST CHRISTMAS ORDER DATES
This is a busy time of year for our ethical designers, particularly those running smaller operations. We recomend placing your order as early as you can so that even in the event of unforseen circumstances you may still be able to gift your chosen items on your special days.
From earliest to latest.
| Brand | Order by |
| NWHR & Knowledge Cotton Apparel | Monday 16th December by noon |
| All other brands | Friday 20th December by noon |
DELIVERY TIMES
The regular estimated delivery times for our designers ranges between 2-8 working days.
Many of our ethical designers are working in small teams and cannot compete on delivery speed with bigger operations. Please take a look at the 'delivery' tab on product pages to see the expected delivery time for your item.
30 DAY RETURNS
To support the independent ethical designers selling on Brothers We Stand to run sustainable businesses returns must be received within 30 days.
Register your return online here. You’ll need to pay for return postage yourself using the address in your email confirmation.
NO CUSTOMS FEES
Customers in the UK should not be charged customs fees. If you are please get in touch and we will refund you those.
DELIVERY OUTSIDE OF THE UK
To simplify our processes post-Brexit we are not currently shipping outside of the UK. We would like to revisit delivering to our European friends in time but for now will focus on serving our UK community.
For environmental reasons we have taken the decision to stop shipping worldwide. We encourage you to support the ethical clothing companies in your region of the world in order to reduce the emissions associated with e-commerce delivery.
EXPRESS DELIVERY
If you require a rapid delivery please contact orders@brotherswestand.com and we will let you know if we are able to help.
E-VOUCHERS
Need an ethical gift for a brother pronto? Our Brothers E-voucher is a good option. Your E-voucher will be sent by email after we have manually captured your payment. We do this once a day Monday to Friday.
QUESTIONS?
We're here to help. If you have a question please drop us a message at orders@brotherswestand.com.